Terms of Service

The rules for using ClinBox
Dec 4, 2025

Acceptance

By accessing or using ClinBox, you agree to these Terms. If you do not agree, do not use the service.

Service Description

ClinBox is an information workspace and AI assistant for long‑term conditions. It helps you organize medical information and generate doctor‑ready Visit Briefs. ClinBox does not provide diagnosis or medical advice.

Accounts

  1. You must provide accurate information and keep your credentials secure.
  2. You are responsible for activity under your account.
  3. Notify us of unauthorized use promptly.

Your Content

You retain ownership of the content you upload. You grant ClinBox a limited license to process that content solely to provide the service (e.g., context‑aware chat, Visit Brief, Timeline, Key Dates). Do not upload content that infringes others’ rights or violates law.

De‑identified Use Only

ClinBox is designed for de‑identified medical text. Do not upload personally identifiable information (PII/PHI). If you upload identity‑bearing files, you are solely responsible for the consequences and compliance obligations.

Prohibited Uses

  • Illegal activity or harm to others
  • Attempting to attack, probe or disrupt the service
  • Circumventing access controls or rate limits
  • Automated scraping without consent

Payments and Refunds

Paid plans may be charged on a subscription basis. Unless required by law, fees are non‑refundable. If you believe a refund is warranted, contact info@clinbox.org and we will review on a case‑by‑case basis.

Availability and Changes

We may modify, suspend, or discontinue features with reasonable notice where practicable.

Disclaimers

ClinBox is provided “as is”. We do not warrant uninterrupted or error‑free operation. ClinBox does not provide diagnosis or medical advice; always consult qualified clinicians.

Limitation of Liability

To the maximum extent permitted by law, ClinBox and its contributors are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, nor any loss of data, profits or goodwill.

Indemnity

You agree to indemnify and hold ClinBox harmless from claims arising from your content or violation of these Terms.

Governing Law

These Terms are governed by the laws applicable to our principal place of business, without regard to conflict‑of‑law rules.

Changes

We may update these Terms. Continued use after changes means you accept the updated Terms.

Contact

Questions or refund requests: info@clinbox.org


By using ClinBox, you confirm you have read and agree to these Terms of Service.